Refund policy

Cancellation Policy

Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party designated by you, received the goods.

To exercise your right of withdrawal, you must inform us at:

ZAFFRONIQUE GmbH
Wolf-Heidenheim-Str. 3
60489 Frankfurt am Main
Email: info@zaffronique.com

by means of a clear statement (e.g. by email) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us).
The reimbursement will be made without undue delay and at the latest within 14 days after receipt of the returned goods.